Loyalty Insights

Customer Loyalty

Retain & Thrive: Why Customer Loyalty is Your Business's Best Bet in a Cost of Living Crisis

May 2, 2025

Is your business feeling the cost of living crisis? Customer loyalty is key to surviving and thriving. Plus, a 15% lifetime discount to help you build lasting loyalty!

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Customer Loyalty
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​​Customer Loyalty: 10 Terms That Every Marketer Should Know

November 8, 2022

With the customer loyalty space evolving so rapidly in just two years, here’s a list of terms and technologies that every marketer should know.

Gamification
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10 Unique Ways to Reward Customers

November 7, 2022

If you are looking for unique ways to reward customers, here are a few techniques that will set your loyalty program apart from your competitors'.

Loyalty Strategy
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How to Get Customers to Spend More with Your Brand

November 3, 2022

Trying to get customers to spend more at your business? With receipt scanning technology, brands can gain valuable consumer insights and thus increase customer spend.

Loyalty Programs
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Our Top 7 Loyalty Program Tips

November 2, 2022

From small mindset adjustments to entirely new techniques, these crucial loyalty program tips will help you retain customers and build loyalty.

Customer Loyalty
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Top 10 Marketing Strategies to Increase Customer Loyalty

November 1, 2022

Looking to increase customer loyalty with some fresh marketing strategies? These 10 outside-the-box approaches are sure to get the ball rolling.

Customer Loyalty
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21 Ways to Improve Customer Loyalty

October 31, 2022

Looking to retain more customers? As loyalty experts, we thought we’d put together this list of highly effective ways to improve customer loyalty.

Customer Loyalty
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5 Must-Know Customer Loyalty Statistics

October 28, 2022

Looking to retain more customers and boost brand loyalty for your business? Here are five mind-boggling statistics that you need to know about first.

Loyalty Programs
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The Average Cost of a Digital Loyalty Program

October 15, 2022

How much should a decent digital loyalty program be costing your business on average? You might find the answer to be a pleasant surprise...

Loyalty Programs
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What Makes A Great Loyalty Program

October 14, 2022

Wondering what makes a loyalty program so great? Here are the key things to consider when designing a loyalty program for success.

Customer Loyalty
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How to Use Social Media to Improve Customer Loyalty

October 10, 2022

Want to learn how to use social media to improve customer loyalty? These five tips will help your business increase customer retention with social media.

Loyalty Strategy
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How to Get Customers to Join Your Loyalty Program

October 7, 2022

Want to know how to get customers to join your loyalty program? Here are some tried and tested techniques that have been proven to boost loyalty card sign-ups and retain more customers.

Customer Loyalty
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Top 7 Customer Loyalty Trends To Follow

October 6, 2022

Any business with a loyalty program should be interested in what customer loyalty trends are currently emerging. Find out what they are here.

Cafes & Restaurants
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12 Cafe Sustainability Tips

October 1, 2022

With a new year on the horizon and sustainability a hot topic of discussion, here are 12 tips for making your cafe more eco-friendly in the future.

Customer Loyalty
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6 Ways to Measure Your Customer Loyalty Rates

April 22, 2022

How do you know if your customer loyalty marketing is working unless you know how to measure it? Here’s some insightful metrics that are easy to calculate.

Loyalty Programs
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How to Create an Addictive Loyalty Program for Your Customers

February 21, 2022

Here are some highly effective tips and tricks for creating an addictive loyalty program that your customers simply won’t be able to resist!

Small Business
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What’s the Best Loyalty Points Software for Small Businesses?

February 14, 2022

Wondering what loyalty points software is best suited to your small business? Here’s a breakdown of what to look for in digital loyalty app providers.

Small Business
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Best Loyalty Apps in the UK for Small-to-Medium Businesses

February 6, 2022

Here are some of the best loyalty card apps in the UK for rewarding customer loyalty, accelerating frequency of visit and increasing average order value.

Loyalty Programs
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8 Reasons Why Customers Abandon Loyalty Programs

January 28, 2022

Can’t figure out why customers are abandoning your loyalty program? Chances are it boils down to one or more of these key factors that turn customers off.

Loyalty Programs
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When is the Best Time to Start a Loyalty Program?

January 14, 2022

Whether you’re a well-established company or just starting out, it’s hard to know when is the best time to start a loyalty program. Here’s a helpful guide.

Cafes & Restaurants
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10 Ways To Make Your Cafe More Environmentally Friendly

January 12, 2022

Want to reduce your cafe's ecological footprint? Check out our list of fantastic ideas on how to make your cafe or restaurant environmentally friendly.

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How FMCG Brands Can Increase Customer Loyalty in 2022

January 3, 2022

With a digital loyalty program, FMCG brands can increase customer loyalty and bypass intermediaries to communicate directly with the end-consumer in 2022.

Loyalty Programs
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How to Launch a Loyalty Program on a Tight Budget

December 31, 2021

Launching a loyalty program on a tight budget is easy when you know the tricks of the trade! Here are some helpful tips and tricks to get you started.

Loyalty Programs
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B2B Loyalty Programs: Best Practices for 2022

December 29, 2021

Incentivising B2B behaviours isn’t like B2C. Read our B2B loyalty program best practices and advice to develop your own effective rewards program.

Loyalty Programs
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What Do Customers Want from Loyalty Programs?

November 8, 2021

Want to make sure your loyalty program hits the mark? Find out what customers really want from loyalty programs, in this helpful guide.

Rewards
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How to Improve Your Loyalty Program’s Redemption Rate

October 30, 2021

Is your rewards program failing to adequately entice customers? Here are some handy tips for how to improve your loyalty program’s redemption rate.

Loyalty Programs
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How to Build a Customer-Focused Loyalty Program

October 21, 2021

How do you build a customer-focused loyalty program that creates a community around your brand and strengthens the emotional connection with your customers?

Cafes & Restaurants
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Opening a Cafe: The Ultimate Launch Checklist

October 12, 2021

Preparing for your cafe’s opening day? Make sure it’s fun and exciting, rather than stressful and overwhelming, with this cafe launch checklist for your opening day.

Loyalty Programs
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Are Loyalty Programs Profitable?

August 10, 2021

Are loyalty programs profitable? Yes, they most certainly are! However, there’s a few techniques for creating one that boosts revenue for your business.

Loyalty Programs
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How to Make Your Loyalty Program Stand Out from Competitors

July 28, 2021

Having a loyalty program is one thing, but setting it apart from the rest takes skill! Here’s how to make your loyalty program stand out from competitors.

Rewards
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How to Work Experiential Rewards Into Your Loyalty Program

July 11, 2021

Learn the important role that experiential rewards play in customer retention and brand loyalty, as well as how to work them into your loyalty program.

Customer Engagement
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How to Re-engage Lapsed Loyalty Program Members

June 28, 2021

When it comes to re-engaging lapsed loyalty program members, there are a number of highly effective techniques you can employ to tempt them back.

Loyalty Programs
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How Do You Know if Your Loyalty Program is Working?

June 16, 2021

Without understanding how well your loyalty program is working, you can’t determine what areas of it could be improved or adjusted for better results.

Customer Engagement
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What is the Best Way to Inform a Customer About a Loyalty Program?

June 7, 2021

Got a killer loyalty program but not sure how to promote it? Learn what is the best way to inform a customer about a loyalty program, in this helpful guide.

Retail & E-commerce
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How to Operate a Loyalty Program In-Store and Online

May 14, 2021

Learn how to operate a loyalty program across your in-store and online sales experience simultaneously, in this handy and useful guide.

Loyalty Strategy
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Should Loyalty Points Expire?

May 3, 2021

If your business is setting up a rewards program and you’re wondering whether loyalty points should expire, here’s some expert guidance to help you decide.

Loyalty Programs
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Why Do Loyalty Programs Fail?

April 27, 2021

If you’re wondering “why do loyalty programs fail”, you’re already on track to retaining customers effectively. Here are some tips to help you along.

Loyalty Programs
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What is the Psychology Behind Loyalty Programs?

April 7, 2021

Ever wondered what the psychology is behind loyalty programs? By understanding how it affects consumer behavior, we can leverage it to boost engagement.

Customer Engagement
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8 Ways to Increase Engagement with Your Loyal Customers

March 29, 2021

Looking to retain more customers and boost brand loyalty? Here are some innovative ways to increase engagement with your loyal customers.

Customer Engagement
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How to Retain Customers with Abandoned Cart Emails

March 14, 2021

When it comes to re-engaging lapsed customers, few techniques are as effective as this one. Learn how to retain customers with abandoned cart emails.

Retail & E-commerce
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How to Get More Customers to Shop Online

February 18, 2021

As consumers increasingly shift towards e-commerce, here are some tips for business owners wanting to know how to get more customers to shop online.

Loyalty Programs
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How Long Does it Take to Implement a Loyalty Program?

February 4, 2021

There’s a few factors at play when wondering how long it takes to implement a loyalty program. In this article, we break them down and explore them for you.

Loyalty Programs
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How Do I Encourage More Participation in my Loyalty Program?

January 26, 2021

From small local independents to multinational retailers; these key loyalty program engagement techniques apply to every business under the sun.

Loyalty Technology
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How Technology Helps Deliver Better Customer Experiences

December 21, 2020

Discover how technology helps deliver better customer experiences, and integrate these digital functions into your CX strategies for optimal results.

Customer Engagement
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8 Ways to Keep Customers Engaged over the Holidays

December 7, 2020

Looking for ways to keep customers engaged over the holidays? At Stamp Me, we’ve come up with this helpful list of innovative ideas.

Loyalty Programs
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Why Simplicity is Key to Growing Customer Loyalty

November 26, 2020

When it comes to finding the key to customer loyalty, the process starts and ends with one thing: simplicity! Find out how simplicity builds brand loyalty.

Customer Loyalty
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The Six Pillars of Customer Loyalty Excellence

November 16, 2020

How do the six pillars of customer experience excellence tie in with customer retention, brand loyalty and engagement? Find out here.

Mobile Loyalty
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What is Contactless Loyalty, and Why is it Important?

November 16, 2020

How do you establish and maintain an emotional connection between your customers and your brand, without contact? Here's a guide to contactless loyalty.

Customer Loyalty
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The Future of Customer Loyalty: What Can We Expect?

November 7, 2020

Find out what to expect from the future of customer loyalty, from geomarketing strategies to intuitive ecommerce rewards programs and everything in-between.

Customer Loyalty
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How COVID-19 Has Changed Consumer Behaviour

November 3, 2020

Learn how COVID-19 has changed consumer behaviour and mindsets towards ecommerce, social media, loyalty and sustainability.

Customer Loyalty
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What is Emotional Loyalty and Why is it Important?

October 26, 2020

What is emotional loyalty? Learn how it differs from other types of loyalty and how to activate emotional loyalty among your existing customers.

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How to Turn your Cafe or Restaurant Contactless

October 15, 2020

If you’re looking for contactless cafe and restaurant tips, check out this hospitality guide for some useful contactless ideas to implement.

Retail & E-commerce
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How COVID-19 Has Changed Ecommerce

October 6, 2020

It's no surprise that online shopping has exploded this year, but how has COVID-19 fundamentally changed the way businesses and consumers use ecommerce?

Retail & E-commerce
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How to Build Customer Loyalty with Your Packaging

September 27, 2020

Are you overlooking one of the best ways to build customer loyalty – the very packaging you conceal your product in? Learn how to utilise your packaging.

Customer Loyalty
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Customer Acquisition vs. Customer Retention: Which is More Important?

September 8, 2020

Ideally, every business wants to acquire and retain as many customers as possible, right? But which gets priority in customer acquisition vs. retention?

Customer Loyalty
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5 Reasons Why Repeat Customers Are More Valuable

September 1, 2020

From higher spending and more frequent visits, to increased engagement and referrals, there are plenty of reasons why repeat customers are more valuable.

Rewards
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The Power of Social Impact Rewards in Loyalty Programs

August 28, 2020

Incorporate social impact rewards into your loyalty program to position your brand as a socially responsible business and offer more enticing rewards.

Rewards
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Hard vs. Soft Benefits in Loyalty Programs

August 18, 2020

Learn the difference between hard and soft loyalty program benefits, plus some nifty tricks for incorporating these perks into your own rewards program.

Mobile Loyalty
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Why Your Business Needs a Contactless Loyalty Card

August 14, 2020

Considering a contactless loyalty card for your business? Smart move! Learn how to retain customers with contactless validation methods here.

Customer Loyalty
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How to Build Loyalty with Gen Z Customers

August 12, 2020

Your comprehensive guide on how to build loyalty with Gen Z customers; the savvy tips will help you build engagement and satisfaction with the most influential generation out there.

Customer Engagement
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How to “Surprise and Delight” your customers with Stamp Me

July 31, 2020

How to surprise and delight customers is a question you should ask yourself. With Stamp Me, it’s easy. Effortlessly surprise & delight with these features!

Case Studies & Examples
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4 Examples of Surprise & Delight in Loyalty Programs

July 30, 2020

These companies have some of the best examples of surprise & delight tactics around. Explore these Surprise and Delight techniques within loyalty programs.

Loyalty Strategy
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What is "Surprise and Delight" and Why is it so Effective?

July 30, 2020

Surprise & delight is a great marketing tactic to attract and retain customers. Learn what surprise & delight is and why it’s an effective marketing tool!

Retail & E-commerce
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Building a Loyalty Program for a Vape or E-cigarette Store

July 20, 2020

Increase customer engagement with a vape loyalty program. Here’s how to create an awesome incentive program for vaping and e-cigarette stores.

Retail & E-commerce
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The Best Loyalty Program Ideas for eCommerce Stores

July 16, 2020

See how you can leverage your online business with an ecommerce loyalty program. Here we give you some methods, ideas and expert advice.

Retail & E-commerce
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How to Start A Successful Pharmacy Loyalty Program

July 12, 2020

A pharmacy loyalty program can drive revenue, boost sales and retain customers for your independent pharmacy. Here are some tips on how to get started.

Retail & E-commerce
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Digital Loyalty Programs for Retail Brands: The Ultimate Guide

July 11, 2020

Are you looking to directly engage your customers with a digital loyalty program for your retail brand? Find everything you need to know right here.

Cafes & Restaurants
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Top 5 Cafe Loyalty Program Ideas

June 30, 2020

Loyalty programs work perfectly for cafes. Here are some cafe loyalty program ideas, how to implement one easily, and some killer cafe loyalty program tips.

Loyalty Programs
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How to Sign Up Loyalty Customers

June 26, 2020

The key to building a successful loyalty program is successfully onboarding customers. Here's how to sign up loyalty customers to your program.

Rewards
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8 Examples of Awesome Approaches to Reward Programs

June 24, 2020

There are many different approaches and reward program examples out there. We’ve compiled the best, most unique loyalty program approaches for inspiration.

Cafes & Restaurants
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How has COVID-19 Impacted the Cafe Industry?

June 22, 2020

Latest loyalty program data shows how COVID-19 has impacted cafes around the world. What will the future of customer loyalty in hospitality look like? Find out here.

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5 Things To Do If Your Business Is On Hold

April 14, 2020

Has COVID-19 ground your business to a halt? Here are a few things to do if your business is on hold that will help you bounce back stronger than ever.

Loyalty Programs
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3 Ways to Boost Loyalty Program Sign Ups with the Endowment Effect

March 31, 2020

Are you looking to engage more customers with your loyalty program? Find out how to leverage the endowment effect to boost loyalty program sign ups.

Cafes & Restaurants
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5 Ways Hospitality Businesses Can Thrive During The Coronavirus Outbreak

March 26, 2020

Here are 5 tips for how hospitality - restaurants, pubs, clubs, and cafes can survive the coronavirus outbreak and achieve long-term success by innovating.

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How Brick-and-Mortar Businesses Can Survive Coronavirus (COVID-19)

March 25, 2020

In a time of uncertainty, here is a step-by-step guide to how brick-and-mortar businesses can survive coronavirus and continue to engage customers.

Customer Loyalty
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Key Findings from the 2020 Loyalty Barometer Report

March 24, 2020

We’ve summarised the 2020 Loyalty Barometer Report, so businesses with loyalty programs can stay on top of the latest trends in brand loyalty.

Cafes & Restaurants
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How Delivery Services Can Help Fight the Coronavirus Outbreak

March 20, 2020

Delivery services are currently presented with a unique opportunity. Learn how delivery services can help fight the coronavirus outbreak.

Loyalty Programs
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What’s Your Motive for Having a Loyalty Program?

March 19, 2020

From customer retention to referrals, increased engagement to upselling opportunities, every business holds different motives for having a loyalty program.

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How to Keep Customers Through the Coronavirus Outbreak

March 18, 2020

Wondering how to keep your customers during the coronavirus outbreak? These strategies may help you adjust during this time of uncertainty...

Rewards
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The Power of VIP Perks and Exclusive Benefits in Rewards Programs

March 11, 2020

Find out why the most successful rewards programs are offering VIP perks and exclusive benefits, rather than solely monetary discounts.

Customer Engagement
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10 Things Customers Want to Know Before Joining Your Loyalty Program

March 9, 2020

Make sure the answers to these 10 questions are crystal clear to every customer, and your loyalty program is sure to succeed!

Customer Engagement
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Boost Customer Referrals with These Digital Marketing Tactics

February 27, 2020

Word-of-mouth referrals are increasingly hard to achieve in a digital world. Here are some digital marketing tactics to use to get referral results.

Loyalty Technology
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How to Create a Loyalty Program App Like Starbucks Rewards

February 16, 2020

You don’t have to be Starbucks to have an app like Starbucks Rewards! Even small businesses with small budgets can have interactive digital loyalty apps.

Loyalty Programs
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How Do You Measure Your Loyalty Program’s Return On Investment (ROI)?

February 12, 2020

Not sure if a loyalty program is worth the investment? Learn how to measure a loyalty program’s ROI for your specific business here.

Customer Engagement
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How to Promote Your Loyalty Program Without Spending a Cent

February 10, 2020

Want everyone to know about your fantastic new loyalty program, without breaking the bank? Learn how to promote your loyalty program effectively here!

Customer Loyalty
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What is the Value of a Loyal Customer?

February 5, 2020

How does customer retention stack up against customer acquisition, and what is the true value of a lifetime loyal customer? Read this to find out!

Health & Fitness
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How a Rewards Program Can Benefit Yoga/Pilates Studios

February 3, 2020

Want to see more people attending your yoga or Pilates classes? Discover how a studio rewards program can boost your attendance rates and create loyalty.

Cafes & Restaurants
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7 Reasons Your Coffee Shop Needs a Loyalty App

January 22, 2020

Are you looking for ways to retain and reward your cafe customers? An effective and well-maintained customer loyalty program can help you do just that.

Loyalty Programs
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5 Common Misconceptions About Loyalty Programs

January 20, 2020

Whether you are an international food chain or a small independent business, don’t fall victim to these five notorious loyalty program myths.

Retail & E-commerce
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4 Tips for Revamping Your Retail Customer Loyalty Program

January 6, 2020

Do you want to make your loyalty program stand out? Follow these four tips to refresh your retail customer loyalty program.

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Flok Shutting Down: Looking for a Replacement App for Flok?

January 2, 2020

We have recently received confirmation that Flok will be shutting down from 1st March 2020. Are you in search of a flok replacement app? We can help.

Customer Engagement
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How Frequently Should You Be Communicating with Your Customers?

January 2, 2020

This article illustrates how frequently you should be communicating with your customers, and how to do it in a way that builds an emotional connection.

Hair & Beauty
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Why Loyalty Programs in the Beauty Industry are so Effective

December 29, 2019

Why do all the beauty industry’s leading cosmetics brands have fantastic loyalty programs, and why are they so ridiculously popular among make-up lovers?

Loyalty Programs
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How to Increase Direct Hotel Bookings with a Loyalty Program

December 16, 2019

Here's how to increase direct hotel bookings with a loyalty program so that guests come direct the next time they’re planning a trip, not through agents.

Case Studies & Examples
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10 Industries Where Loyalty Programs Are Extremely Effective

December 9, 2019

Digital loyalty programs can be applied to businesses of all shapes and sizes, in nearly any industry. Find out if your business would benefit from a loyalty program.

Loyalty Programs
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How to Measure the Effectiveness of Your Loyalty Program

December 6, 2019

Learn how to assess whether your loyalty program is effective at enticing customers to join, engage with your brand, and find out how to make improvements.

Customer Loyalty
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5 Strategies That Will Help You Increase Your Customers Loyalty

December 3, 2019

Converting customers into repeat loyal customers is at the foundation of most businesses. Here are 5 strategies to follow to increase customer loyalty.

Loyalty Programs
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10 Signs Your Loyalty Program Needs A Refresh

December 2, 2019

Does your loyalty program need some refreshing? Here are 10 symptoms of an outdated loyalty program, and how to inject some life into it.

Loyalty Programs
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The 5 Pillars of the Most Successful Loyalty Programs

November 27, 2019

Stamp Me have compiled a helpful guide of five essential features of the most successful loyalty programs that are implemented from day one to fast track to success.

Loyalty Programs
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How Can Corporate Social Responsibility Impact Loyalty Programs?

November 25, 2019

As consumers become increasingly dedicated to shopping with socially responsible brands, are discounts and rewards enough to entice the average loyalty program member?

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Is Flok Closing Down or Being Discontinued?

November 22, 2019

There has been recent speculation around whether the Flok loyalty app is being discontinued. Are you looking for an alternative or replacement for Flok?