Loyalty Insights

Cafes & Restaurants

5 Best Loyalty Apps for Restaurants

September 3, 2024

Don't settle for less! Find the best loyalty apps for restaurants in this comprehensive guide. Compare features, pricing, and user experience to make an informed choice.

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How FMCG Brands Can Increase Customer Loyalty in 2022

January 3, 2022

With a digital loyalty program, FMCG brands can increase customer loyalty and bypass intermediaries to communicate directly with the end-consumer in 2022.

Loyalty Programs
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How to Launch a Loyalty Program on a Tight Budget

December 31, 2021

Launching a loyalty program on a tight budget is easy when you know the tricks of the trade! Here are some helpful tips and tricks to get you started.

Loyalty Programs
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B2B Loyalty Programs: Best Practices for 2022

December 29, 2021

Incentivising B2B behaviours isn’t like B2C. Read our B2B loyalty program best practices and advice to develop your own effective rewards program.

Loyalty Programs
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What Do Customers Want from Loyalty Programs?

November 8, 2021

Want to make sure your loyalty program hits the mark? Find out what customers really want from loyalty programs, in this helpful guide.

Rewards
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How to Improve Your Loyalty Program’s Redemption Rate

October 30, 2021

Is your rewards program failing to adequately entice customers? Here are some handy tips for how to improve your loyalty program’s redemption rate.

Loyalty Programs
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How to Build a Customer-Focused Loyalty Program

October 21, 2021

How do you build a customer-focused loyalty program that creates a community around your brand and strengthens the emotional connection with your customers?

Cafes & Restaurants
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Opening a Cafe: The Ultimate Launch Checklist

October 12, 2021

Preparing for your cafe’s opening day? Make sure it’s fun and exciting, rather than stressful and overwhelming, with this cafe launch checklist for your opening day.

Loyalty Programs
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Are Loyalty Programs Profitable?

August 10, 2021

Are loyalty programs profitable? Yes, they most certainly are! However, there’s a few techniques for creating one that boosts revenue for your business.

Loyalty Programs
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How to Make Your Loyalty Program Stand Out from Competitors

July 28, 2021

Having a loyalty program is one thing, but setting it apart from the rest takes skill! Here’s how to make your loyalty program stand out from competitors.

Rewards
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How to Work Experiential Rewards Into Your Loyalty Program

July 11, 2021

Learn the important role that experiential rewards play in customer retention and brand loyalty, as well as how to work them into your loyalty program.

Customer Engagement
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How to Re-engage Lapsed Loyalty Program Members

June 28, 2021

When it comes to re-engaging lapsed loyalty program members, there are a number of highly effective techniques you can employ to tempt them back.

Loyalty Programs
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How Do You Know if Your Loyalty Program is Working?

June 16, 2021

Without understanding how well your loyalty program is working, you can’t determine what areas of it could be improved or adjusted for better results.

Customer Engagement
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What is the Best Way to Inform a Customer About a Loyalty Program?

June 7, 2021

Got a killer loyalty program but not sure how to promote it? Learn what is the best way to inform a customer about a loyalty program, in this helpful guide.

Retail & E-commerce
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How to Operate a Loyalty Program In-Store and Online

May 14, 2021

Learn how to operate a loyalty program across your in-store and online sales experience simultaneously, in this handy and useful guide.

Loyalty Strategy
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Should Loyalty Points Expire?

May 3, 2021

If your business is setting up a rewards program and you’re wondering whether loyalty points should expire, here’s some expert guidance to help you decide.

Loyalty Programs
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Why Do Loyalty Programs Fail?

April 27, 2021

If you’re wondering “why do loyalty programs fail”, you’re already on track to retaining customers effectively. Here are some tips to help you along.

Loyalty Programs
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What is the Psychology Behind Loyalty Programs?

April 7, 2021

Ever wondered what the psychology is behind loyalty programs? By understanding how it affects consumer behavior, we can leverage it to boost engagement.

Customer Engagement
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8 Ways to Increase Engagement with Your Loyal Customers

March 29, 2021

Looking to retain more customers and boost brand loyalty? Here are some innovative ways to increase engagement with your loyal customers.

Customer Engagement
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How to Retain Customers with Abandoned Cart Emails

March 14, 2021

When it comes to re-engaging lapsed customers, few techniques are as effective as this one. Learn how to retain customers with abandoned cart emails.

Retail & E-commerce
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How to Get More Customers to Shop Online

February 18, 2021

As consumers increasingly shift towards e-commerce, here are some tips for business owners wanting to know how to get more customers to shop online.

Loyalty Programs
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How Long Does it Take to Implement a Loyalty Program?

February 4, 2021

There’s a few factors at play when wondering how long it takes to implement a loyalty program. In this article, we break them down and explore them for you.

Loyalty Programs
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How Do I Encourage More Participation in my Loyalty Program?

January 26, 2021

From small local independents to multinational retailers; these key loyalty program engagement techniques apply to every business under the sun.

Loyalty Technology
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How Technology Helps Deliver Better Customer Experiences

December 21, 2020

Discover how technology helps deliver better customer experiences, and integrate these digital functions into your CX strategies for optimal results.

Customer Engagement
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8 Ways to Keep Customers Engaged over the Holidays

December 7, 2020

Looking for ways to keep customers engaged over the holidays? At Stamp Me, we’ve come up with this helpful list of innovative ideas.

Loyalty Programs
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Why Simplicity is Key to Growing Customer Loyalty

November 26, 2020

When it comes to finding the key to customer loyalty, the process starts and ends with one thing: simplicity! Find out how simplicity builds brand loyalty.

Mobile Loyalty
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What is Contactless Loyalty, and Why is it Important?

November 16, 2020

How do you establish and maintain an emotional connection between your customers and your brand, without contact? Here's a guide to contactless loyalty.

Customer Loyalty
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The Six Pillars of Customer Loyalty Excellence

November 16, 2020

How do the six pillars of customer experience excellence tie in with customer retention, brand loyalty and engagement? Find out here.

Customer Loyalty
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The Future of Customer Loyalty: What Can We Expect?

November 7, 2020

Find out what to expect from the future of customer loyalty, from geomarketing strategies to intuitive ecommerce rewards programs and everything in-between.

Customer Loyalty
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How COVID-19 Has Changed Consumer Behaviour

November 3, 2020

Learn how COVID-19 has changed consumer behaviour and mindsets towards ecommerce, social media, loyalty and sustainability.

Customer Loyalty
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What is Emotional Loyalty and Why is it Important?

October 26, 2020

What is emotional loyalty? Learn how it differs from other types of loyalty and how to activate emotional loyalty among your existing customers.

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How to Turn your Cafe or Restaurant Contactless

October 15, 2020

If you’re looking for contactless cafe and restaurant tips, check out this hospitality guide for some useful contactless ideas to implement.

Retail & E-commerce
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How COVID-19 Has Changed Ecommerce

October 6, 2020

It's no surprise that online shopping has exploded this year, but how has COVID-19 fundamentally changed the way businesses and consumers use ecommerce?

Retail & E-commerce
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How to Build Customer Loyalty with Your Packaging

September 27, 2020

Are you overlooking one of the best ways to build customer loyalty – the very packaging you conceal your product in? Learn how to utilise your packaging.

Customer Loyalty
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Customer Acquisition vs. Customer Retention: Which is More Important?

September 8, 2020

Ideally, every business wants to acquire and retain as many customers as possible, right? But which gets priority in customer acquisition vs. retention?

Customer Loyalty
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5 Reasons Why Repeat Customers Are More Valuable

September 1, 2020

From higher spending and more frequent visits, to increased engagement and referrals, there are plenty of reasons why repeat customers are more valuable.

Rewards
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The Power of Social Impact Rewards in Loyalty Programs

August 28, 2020

Incorporate social impact rewards into your loyalty program to position your brand as a socially responsible business and offer more enticing rewards.

Rewards
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Hard vs. Soft Benefits in Loyalty Programs

August 18, 2020

Learn the difference between hard and soft loyalty program benefits, plus some nifty tricks for incorporating these perks into your own rewards program.

Mobile Loyalty
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Why Your Business Needs a Contactless Loyalty Card

August 14, 2020

Considering a contactless loyalty card for your business? Smart move! Learn how to retain customers with contactless validation methods here.

Customer Loyalty
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How to Build Loyalty with Gen Z Customers

August 12, 2020

Your comprehensive guide on how to build loyalty with Gen Z customers; the savvy tips will help you build engagement and satisfaction with the most influential generation out there.

Customer Engagement
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How to “Surprise and Delight” your customers with Stamp Me

July 31, 2020

How to surprise and delight customers is a question you should ask yourself. With Stamp Me, it’s easy. Effortlessly surprise & delight with these features!

Loyalty Strategy
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What is "Surprise and Delight" and Why is it so Effective?

July 30, 2020

Surprise & delight is a great marketing tactic to attract and retain customers. Learn what surprise & delight is and why it’s an effective marketing tool!

Case Studies & Examples
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4 Examples of Surprise & Delight in Loyalty Programs

July 30, 2020

These companies have some of the best examples of surprise & delight tactics around. Explore these Surprise and Delight techniques within loyalty programs.

Retail & E-commerce
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Building a Loyalty Program for a Vape or E-cigarette Store

July 20, 2020

Increase customer engagement with a vape loyalty program. Here’s how to create an awesome incentive program for vaping and e-cigarette stores.

Retail & E-commerce
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The Best Loyalty Program Ideas for eCommerce Stores

July 16, 2020

See how you can leverage your online business with an ecommerce loyalty program. Here we give you some methods, ideas and expert advice.

Retail & E-commerce
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How to Start A Successful Pharmacy Loyalty Program

July 12, 2020

A pharmacy loyalty program can drive revenue, boost sales and retain customers for your independent pharmacy. Here are some tips on how to get started.

Retail & E-commerce
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Digital Loyalty Programs for Retail Brands: The Ultimate Guide

July 11, 2020

Are you looking to directly engage your customers with a digital loyalty program for your retail brand? Find everything you need to know right here.

Cafes & Restaurants
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Top 5 Cafe Loyalty Program Ideas

June 30, 2020

Loyalty programs work perfectly for cafes. Here are some cafe loyalty program ideas, how to implement one easily, and some killer cafe loyalty program tips.

Loyalty Programs
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How to Sign Up Loyalty Customers

June 26, 2020

The key to building a successful loyalty program is successfully onboarding customers. Here's how to sign up loyalty customers to your program.

Rewards
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8 Examples of Awesome Approaches to Reward Programs

June 24, 2020

There are many different approaches and reward program examples out there. We’ve compiled the best, most unique loyalty program approaches for inspiration.

Cafes & Restaurants
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How has COVID-19 Impacted the Cafe Industry?

June 22, 2020

Latest loyalty program data shows how COVID-19 has impacted cafes around the world. What will the future of customer loyalty in hospitality look like? Find out here.

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5 Things To Do If Your Business Is On Hold

April 14, 2020

Has COVID-19 ground your business to a halt? Here are a few things to do if your business is on hold that will help you bounce back stronger than ever.

Loyalty Programs
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3 Ways to Boost Loyalty Program Sign Ups with the Endowment Effect

March 31, 2020

Are you looking to engage more customers with your loyalty program? Find out how to leverage the endowment effect to boost loyalty program sign ups.

Cafes & Restaurants
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5 Ways Hospitality Businesses Can Thrive During The Coronavirus Outbreak

March 26, 2020

Here are 5 tips for how hospitality - restaurants, pubs, clubs, and cafes can survive the coronavirus outbreak and achieve long-term success by innovating.

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How Brick-and-Mortar Businesses Can Survive Coronavirus (COVID-19)

March 25, 2020

In a time of uncertainty, here is a step-by-step guide to how brick-and-mortar businesses can survive coronavirus and continue to engage customers.

Customer Loyalty
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Key Findings from the 2020 Loyalty Barometer Report

March 24, 2020

We’ve summarised the 2020 Loyalty Barometer Report, so businesses with loyalty programs can stay on top of the latest trends in brand loyalty.

Cafes & Restaurants
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How Delivery Services Can Help Fight the Coronavirus Outbreak

March 20, 2020

Delivery services are currently presented with a unique opportunity. Learn how delivery services can help fight the coronavirus outbreak.

Loyalty Programs
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What’s Your Motive for Having a Loyalty Program?

March 19, 2020

From customer retention to referrals, increased engagement to upselling opportunities, every business holds different motives for having a loyalty program.

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How to Keep Customers Through the Coronavirus Outbreak

March 18, 2020

Wondering how to keep your customers during the coronavirus outbreak? These strategies may help you adjust during this time of uncertainty...

Rewards
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The Power of VIP Perks and Exclusive Benefits in Rewards Programs

March 11, 2020

Find out why the most successful rewards programs are offering VIP perks and exclusive benefits, rather than solely monetary discounts.

Customer Engagement
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10 Things Customers Want to Know Before Joining Your Loyalty Program

March 9, 2020

Make sure the answers to these 10 questions are crystal clear to every customer, and your loyalty program is sure to succeed!

Customer Engagement
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Boost Customer Referrals with These Digital Marketing Tactics

February 27, 2020

Word-of-mouth referrals are increasingly hard to achieve in a digital world. Here are some digital marketing tactics to use to get referral results.

Loyalty Technology
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How to Create a Loyalty Program App Like Starbucks Rewards

February 16, 2020

You don’t have to be Starbucks to have an app like Starbucks Rewards! Even small businesses with small budgets can have interactive digital loyalty apps.

Loyalty Programs
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How Do You Measure Your Loyalty Program’s Return On Investment (ROI)?

February 12, 2020

Not sure if a loyalty program is worth the investment? Learn how to measure a loyalty program’s ROI for your specific business here.

Customer Engagement
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How to Promote Your Loyalty Program Without Spending a Cent

February 10, 2020

Want everyone to know about your fantastic new loyalty program, without breaking the bank? Learn how to promote your loyalty program effectively here!

Customer Loyalty
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What is the Value of a Loyal Customer?

February 5, 2020

How does customer retention stack up against customer acquisition, and what is the true value of a lifetime loyal customer? Read this to find out!

Health & Fitness
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How a Rewards Program Can Benefit Yoga/Pilates Studios

February 3, 2020

Want to see more people attending your yoga or Pilates classes? Discover how a studio rewards program can boost your attendance rates and create loyalty.

Cafes & Restaurants
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7 Reasons Your Coffee Shop Needs a Loyalty App

January 22, 2020

Are you looking for ways to retain and reward your cafe customers? An effective and well-maintained customer loyalty program can help you do just that.

Loyalty Programs
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5 Common Misconceptions About Loyalty Programs

January 20, 2020

Whether you are an international food chain or a small independent business, don’t fall victim to these five notorious loyalty program myths.

Retail & E-commerce
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4 Tips for Revamping Your Retail Customer Loyalty Program

January 6, 2020

Do you want to make your loyalty program stand out? Follow these four tips to refresh your retail customer loyalty program.

Customer Engagement
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How Frequently Should You Be Communicating with Your Customers?

January 2, 2020

This article illustrates how frequently you should be communicating with your customers, and how to do it in a way that builds an emotional connection.

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Flok Shutting Down: Looking for a Replacement App for Flok?

January 2, 2020

We have recently received confirmation that Flok will be shutting down from 1st March 2020. Are you in search of a flok replacement app? We can help.

Hair & Beauty
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Why Loyalty Programs in the Beauty Industry are so Effective

December 29, 2019

Why do all the beauty industry’s leading cosmetics brands have fantastic loyalty programs, and why are they so ridiculously popular among make-up lovers?

Loyalty Programs
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How to Increase Direct Hotel Bookings with a Loyalty Program

December 16, 2019

Here's how to increase direct hotel bookings with a loyalty program so that guests come direct the next time they’re planning a trip, not through agents.

Case Studies & Examples
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10 Industries Where Loyalty Programs Are Extremely Effective

December 9, 2019

Digital loyalty programs can be applied to businesses of all shapes and sizes, in nearly any industry. Find out if your business would benefit from a loyalty program.

Loyalty Programs
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How to Measure the Effectiveness of Your Loyalty Program

December 6, 2019

Learn how to assess whether your loyalty program is effective at enticing customers to join, engage with your brand, and find out how to make improvements.

Customer Loyalty
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5 Strategies That Will Help You Increase Your Customers Loyalty

December 3, 2019

Converting customers into repeat loyal customers is at the foundation of most businesses. Here are 5 strategies to follow to increase customer loyalty.

Loyalty Programs
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10 Signs Your Loyalty Program Needs A Refresh

December 2, 2019

Does your loyalty program need some refreshing? Here are 10 symptoms of an outdated loyalty program, and how to inject some life into it.

Loyalty Programs
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The 5 Pillars of the Most Successful Loyalty Programs

November 27, 2019

Stamp Me have compiled a helpful guide of five essential features of the most successful loyalty programs that are implemented from day one to fast track to success.

Loyalty Programs
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How Can Corporate Social Responsibility Impact Loyalty Programs?

November 25, 2019

As consumers become increasingly dedicated to shopping with socially responsible brands, are discounts and rewards enough to entice the average loyalty program member?

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Is Flok Closing Down or Being Discontinued?

November 22, 2019

There has been recent speculation around whether the Flok loyalty app is being discontinued. Are you looking for an alternative or replacement for Flok?

Case Studies & Examples
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How Etihad Won My Loyalty in 3 Key Steps

November 21, 2019

A free hotel in Abu Dhabi for a long layover campaign - here is how Eithad Airways won my customer loyalty in three simple steps!

Case Studies & Examples
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Case Study: A McMaster Class in Digital Engagement

November 14, 2019

An in-depth analysis of how McDonald's, the brains behind the Golden Arches, use ingenious digital engagement techniques to get customers through the door.

Loyalty Programs
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5 Key Reasons Why Loyalty Programs Are Imperative for Business Success

November 11, 2019

Find out how a customer loyalty app can help your business engage customers, tailor rewards, create brand ambassadors, increase revenue and more.

Cafes & Restaurants
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Fast Food Loyalty Programs: How to Get Around the 'Third Party Delivery App' Problem

November 9, 2019

Find out how to make sure your fast food restaurant loyalty program engages people who prefer to eat on the couch, not just the customers who dine in.

Loyalty Programs
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5 Benefits of Launching a Loyalty Program for the Local Community

November 6, 2019

Community loyalty programs are an excellent opportunity for small businesses to boost engagement and make a lasting impression on the local customer base.

Gamification
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How to Use Gamification as a Customer Retention Strategy

November 1, 2019

Learn how to incorporate some killer gamification aspects into your loyalty program so you retain customers and so they come back time and time again!

Case Studies & Examples
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A Tale of Two Loyalty Programs: One Which Won Me Over & One Which Didn’t

October 29, 2019

Stamp Me Loyalty Solutions Co-founder Shannon Magowan offers an insight into his experience of onboarding new customers with a retail loyalty program.

Case Studies & Examples
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Case Study: Kinjo Sushi’s Restaurant Loyalty Program

October 28, 2019

Kinjo Sushi & Grill has enjoyed remarkable success with its Stamp Me restaurant loyalty program by doing these key things.

Mobile Loyalty
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What Are The Benefits of a Digital Loyalty Program?

October 17, 2019

You've heard of mobile loyalty apps, digital stamp cards, and punch card apps, but what are the benefits of punch card apps? Find out here.

Loyalty Programs
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10 Biggest Loyalty Program Mistakes

October 13, 2019

Thinking about creating a loyalty program for your business? Whatever you do, make sure you avoid these 10 tragic loyalty program mistakes!

Case Studies & Examples
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Starbucks Rewards: How an App Has Revolutionised Coffee Lovers’ Customer Experience

October 9, 2019

What is it about the Starbucks rewards app that makes it one of the most successful rewards programs of all the major restaurant chains?

Loyalty Programs
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6 Tips on How to Create a Successful Loyalty Program for Customer Retention

October 3, 2019

Wondering how to create a successful loyalty prorgam to increase customer retention. Find out how right here.

Gamification
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What Does Gamification Mean in Marketing?

September 30, 2019

Wondering how gamification in marketing can drastically impact consumer behaviour and incentivise brand loyalty? Find out here.

Gamification
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Gamification in Loyalty Programs: Why is it Important?

September 25, 2019

Why is gamifying your loyalty program crucial to enhancing customer experiences and increasing brand loyalty? Find out here.

Loyalty Programs
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What are the Different Ways To Operate a Loyalty Program?

September 23, 2019

With so many loyalty programs available, how do you know which one best suits your business? Let’s explore the different ways to operate a loyalty scheme.

Case Studies & Examples
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Target is Launching a New Loyalty Program Next Month

September 20, 2019

Target’s new loyalty program promises to offer a more personalised shopping experience, whether you’re an existing REDcard member or a first-time shopper.

Mobile Loyalty
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What are the Benefits of a Punch Card App?

September 17, 2019

What are the benefits of a punch card app over traditional paper cards? Here are four convincing reasons why you should take your loyalty strategy digital.

Hair & Beauty
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Hair & Beauty Salon Loyalty Program Tips

September 16, 2019

What are the best loyalty programs for salons and beauty parlors? We've compiled some to help you create your own along with some tips and brand examples.

Customer Loyalty
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What is Customer Loyalty and Why is it So Important?

September 9, 2019

What is customer loyalty, and how important is it for the success of a business? These reasons justify just how important your loyal customers are.

Mobile Loyalty
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How Do Loyalty Apps Work?

August 29, 2019

Loyalty apps are highly effective in retaining customers and driving repeat business, but exactly how do loyalty apps work? Find out here.